12:00 p.m.

Optional lunch for early arrival | Check-in begins

1:00 p.m.

Welcome and Introductions

Craig Jamison
Manager, ArkansasBlue Welcome Center

1:45 p.m.

Celeste Overview

Bryan Dorathy
Vice President, Group Outcomes and Innovation

2:30 p.m.

Break

2:45 p.m.

The Celeste Population Health Strategy

Mark Jansen, M.D.
Vice President, Chief Medical Officer

Brett Trelfa
Senior Vice President and Chief Information Officer

Samantha Costello
Program Manager, Group Outcomes and Innovation

3:30 p.m.

Telling a Cohesive Story with Bidirectional Data and Integrated Reporting

Elizabeth Parker, Ph.D.
Data Scientist Principal

4:00 p.m.

Break

4:15 p.m.

Health Economics and Return on Investment

Aaron Novotny, Ph.D.
Director, Health Economics

4:45 p.m.

Celeste with Accolade - App Demo

Accolade

5:15 p.m.

Closing Remarks and Announcements

Bryan Dorathy

Danny Beck
Lead Executive, Market Solutions

7:00 p.m.

Networking reception and dinner, Cheers at the Old Post Office

7:00 a.m.

Optional breakfast

8:00 a.m.

Welcome and Icebreaker Activity

Bryan Dorathy

Johnna De Los Santos
AMP Senior Consultant and Client Executive

Carole Romasco
AMP Senior Consultant and Product Executive

Barb Flitsch
AMP Principal

8:30 a.m.

Market Differentiation and The Client Experience

Jen Byrne
Lead Executive, Strategic Accounts

9:00 a.m.

The Celeste Member Experience
(Panel discussion)

Alison Melson
Vice President, Corporate Marketing

Jennifer Modrak
Manager, Customer Experience

Ben McVay
Director, Marketing and Engagement

9:45 a.m.

Break

10:00 a.m.

Celeste Member Scenarios, Part 1
(Collaborative discussion)

Moderated by Barb Flitsch

Julia Reed
Program Manager, Group Outcomes and Innovation

Kelly Chism
Program Manager, Group Outcomes and Innovation

Samantha Costello

11:30 a.m.

Networking break with lunch provided

12:00 p.m.

Celeste Member Scenarios, Part 2
(Collaborative discussion and working lunch)

Moderated by Barb Flitsch

Julia Reed, Kelly Chism, and Samantha Costello

12:45 p.m.

Celeste Innovation Summit Recap and Closing Remarks

Bryan Dorathy

1:00 p.m.

Meeting adjourns

1:30 p.m.

Shuttle to Crystal Bridges Museum of American Art
(Optional activity)

5:00 p.m.

Return shuttle to Arkansas Blue Cross and Blue Shield's
Northwest Arkansas Corporate Center