Dwayne Pierce is a versatile leader with over two decades of experience in the healthcare industry, specializing in large-scale account operations and sales. Since joining the organization in 1998 as a PCN Plan Board Manager in the northeast, he has consistently demonstrated his ability to forge strong partnerships across various healthcare systems. In 2003, Dwayne took his talents to the southeast region, initially excelling as a large group sales representative before quickly advancing to sales manager. By 2006, he had earned his promotion to regional executive, overseeing sales, account management, customer service, care management strategies, and provider relations.

From 2008 to 2009, he adeptly served as the interim regional executive for the south-central region, where he honed his strategic management skills. In 2014, Dwayne relocated to Little Rock, stepping into the role of lead executive. There, he transformed the sales landscape by spearheading the development and formalization of comprehensive sales training programs, optimizing vendor management, and enhancing distribution channel compensation strategies.

Dwayne’s professional journey since 2016 reflects his dedication to enhancing organizational efficiency and innovation. As the lead executive in Regional and Sales Operations, he’s been pivotal in shaping sales training, distribution compensation, and robust provider relations strategies. His adept transition into the interim lead for Corporate Marketing and Communications in 2018 demonstrated his multifaceted capabilities. By 2019, he embraced the expansion of his portfolio to include product development, and in 2021, he redefined the Product Development team structure, focusing on product strategy, benefit design, market solutions and intelligence, sales training, and sales systems solutions. Dwayne’s strategic mindset and leadership acumen not only drive results but also foster a culture of excellence and collaboration.